Repairs manual
Download a copy of the Repairs Manual [pdf] 4MB
Report a repair
Online, or
Call 0800 088 0088 (Monday to Friday, 9am to 5pm).
Report an emergency repair
call 020 7926 6666, outside of office hours to report an emergency repair.
For general enquiries:
call 0800 088 0088, Monday to Friday, 8am to 8pm