Rent account enquiries

You can use the Rent enquiries form to contact us about:

  • Rent arrears
  • Rent account enquiries
  • Rent credit refund, or
  • Request a rent statement
Contact details

Note: Questions marked by * are mandatory

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Rent enquiries

If you have any queries about your rent account contact us:


Call: 0800 088 0088

In person: drop in to see us at our Union Road office

Attend a rent surgery

Benefit changes - help available

If you are worried about the benefit changes

affecting your ability to pay rent we can help.

Find out about help available, get advice about money, bank accounts, use our online benefit calculators or find out more about the Understanding changes to benefits