• photo of some of our publoications

How we are doing

We are open and transparent about how we are performing and have published the following documents:

Annual report

 Our Annual Report updates you on our progress over the past year.

The report features an update on how we have responded to your requests in a “You said we did” section and states our priorities for the next 12 months.

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Business Plan 2012-17 cover

Business Plan

Our Business Plan sets out how we will improve our offer to residents on investment and across all our services and importantly how Lambeth London Living needs to change in order to deliver it.

 

 

 

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Delivery Plan 2012-13 cover

Delivery plan

Our delivery plan sets out the summary of our key priorities for 2012/13 and details how we will deliver the first year of our business plan for 2012/13 – 2016/17.

 

 

 

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 Annual and mid year reviews

Mid year review Oct 2012 cover

Mid year review October 2012

This report charts Lambeth London Living’s progress against our key performance indicators and priorities for
improvement in relation to our five service improvement plans:
1. Income collection
2. Responsive repairs
3. Lambeth Housing Standard
4. Estates
5. Customer care

 

Quarterly performance summaries

2023/14 performance summaries

Quarter three 2023/14 performance summary, December 2023 [pdf] 73KB

Quarter two 2023/14 performance Summary, September 2023

Quarter one 2023/14 performance summary, June 2023

2012/13 performance summaries

Quarter four performance summary, March 2023

Quarter three performance summary December 2012

Quarter two performance summary, September 2012

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How we are doing

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