Our repair responsibility towards homeowners

As freeholder we must:

• repair and maintain the structural parts of your flat, and
• repair, maintain, renew and provide services to the shared areas and structure of the building

This will cover:

• in your flat:
  • the window frames
  • concrete floors
  • structural walls
  • pipework, wires and cables that run through your flat to other parts of the building.
• in your building:
  • shared staircases, corridors and balconies
  • door-entry systems
  • lifts
  • the roof space
  • roofs
  • main timbers and joists
  • concrete floors
  • foundations
  • window frames (shared and individual)
  • outside walls or dividing walls
  • shared wiring, cabling and pipework
  • district heating systems.

Under the lease, you must pay a share of our expenses in:repairing, maintaining and renewing these items.

Properties on estates

If your property is on an estate, we are responsible for repairing, renewing, maintaining, replacing and providing services to:

• roads
• pathways
• shared landscaped areas, and
• play areas on the estate.

We are also responsible for the:

• underground cables
• wires, and
• pipes that supply gas, electricity and water to the estate.

Under the lease, you must pay a share of our expenses in repairing, renewing, replacing and maintaining these areas.