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Invitation to consultation

The TSA has said that all ALMOs must consult with tenants on setting what they are calling ‘local offers’ against the national standards for:

  • tenant involvement and empowerment
  • homes
  • neighbourhood and community

Lambeth London Living has prepared a draft set of local offers and we are about to start consulting tenants on these offers through a series of informal events.

The consultation events are opportunities for tenants to come and find out more about the full range of Lambeth London Living local offers and to make their views known. Staff representing each of the relevant service areas will also be on hand to answer any questions and discuss the offers in more detail.

Local offers on the following issues will be on display:

  • Neighbourhood management
  • Anti-social behaviour
  • Repairs
  • Improving and maintaining your home
  • Complaints
  • Customer care and access
  • Understanding and responding to the diverse needs of tenants

We would welcome your feedback and comments and hope that you will be able to attend one of the consultation events. Details are as follows:

Dates, venues and times

  • 17 January 2024 at The Nettlefolds Hall, Norwood from 6pm to 8pm This meeting has now been cancelled due to the Rent Setting Meeting being held at the same time.
  • 20 January 2024 at 20 Pedlars Acre, Kennington from 6pm to 8pm
  • 24 January 2024 at Hambrook House, Brixton from 6pm to 8pm

If you would like to attend one of the events, please contact Sunny Tesfu-Larcombe on 020 7926 4138 or email Sunny at