Estate cleaning and grounds maintenance
This page has details about how we keep the communal areas of our estates clean, including:
- estate cleaning
- communal cleaning charges
- window cleaning
- grounds maintenance
- complaints about cleaning.
Estate cleaning
We employ Connaught Environmental limited to carry out the cleaning tasks on our estates.
Services included in the contracts are for cleaning of:
- entrance halls
- corridors
- lifts
- balconies, and
- refuse chambers.
Communal cleaning charges
The communal cleaning charges for a building or a group of buildings are worked out by dividing the contract cost by the number of properties that receive the service.
Lambeth is divided into different contract areas for building and window cleaning, and also for grounds maintenance.
Window cleaning
Under the window cleaning contract, the windows in public areas should be cleaned eight times a year.
If you have any questions about the building or window cleaning contracts please speak to your housing officer.
Grounds maintenance
Under the grounds maintenance contract, the grass should be cut and hedges and flower beds should be tidied regularly.
Complaints about cleaning
If you feel there is a problem with the cleaning or you would like to register a complaint about the standard of cleaning contact us:
Call: 0800 088 0088
Email: feedback@lambethliving.org.uk
Online: Fill in our complaints form