About us

We are a not-for-profit, arm's length management organisation (ALMO).

We manage nearly 29,000 tenants' and leaseholders' homes on behalf of Lambeth Council.

We provide:

  • housing and estate management 
  • rent collection and arrears management
  • repairs and maintenance 
  • planned repairs and major works
  • leasehold management, and
  • ways for residents to get involved.

Our values

  • We put residents first
  • We take personal responsibility
  • We make the most of the money available
  • We work together as one team
  • We tell it like it is.

Our vision

Over the next five years we will work with the Council in its goal of a socially just
borough which is caring, aspirational, safe and secure.

Our biggest contribution (and where we will be the biggest contributor) is making
sure that our homes are of a good standard and our estates are places that people
want to live. This is an ambitious plan which aims to realise the following vision by
2017:

  • Our residents will have one of the best housing management services in London
  • Our residents will see the benefits of a massive investment programme in our housing stock to meet the Lambeth Housing Standard
  • Our residents will express higher levels of satisfaction with their housing services
  • We will be valued and trusted by residents
  • We will be seen as a good place to work by its staff.

Working with us

If you would like to work with us on projects that may interest our residents, email us at gettinginvolved@lambethliving.org.uk. Find out more about Getting involved.

Contact us

Our offices are open Monday to Friday, 9am to 5pm:

Report a repair

Visit your local area office

Tell us we got it right, or wrong

Call us on: 020 7926 6000