Get involved
There are a number of ways you can get involved to improve
housing in your area from joining a residents' or tenants'
association to becoming a recycling champion.
Tenants' and residents' associations (TRA) play an important
role in representing the interests of tenants and leaseholders in a
particular local area (normally an estate). They are consulted on
all issues related to the services provided to the estate by the
area
housing offices.
Find out more and how to join a tenants' or residents' association.
A tenant management organisation (TMO) is a means by which
council tenants and leaseholders can collectively take on
responsibility for managing their homes.
Find out more about about tenant
management organsations.
Each housing area has an area housing forum that holds
meetings at least four times a year with additional meetings on an
ad hoc basis. Leaseholders can participate in area leaseholder
forums.
Find out more about area forums and events
in your area.
Recycling champions are people or resident groups with a
keen interest in recycling issues who play an active part
in promoting sustainable waste management and recycling in their
local community.
Find out more and how to become a recycling champion.
Our commitment to you
We value your views and believe that we need to work in
partnership with you to provide the type of housing services you
require.
The Resident Involvement
Service Standards sets out what we will do and how quickly we
will do it. These standards are our commitment to you and they
explain the level of service you can expect from us.