Paying your rent

When you pay your rent on time you contribute to the continuously improving service Lambeth Living runs for you and your neighbours. Late rent payments mean Lambeth Living has less to spend on repairing and improving your home and the area you live in.

How to pay your rent

You can pay your rent in several easy and convenient ways.

Online

You can pay your rent securely online using our rent payments page.

By PayPoint

You can now pay your rent in cash at PayPoint outlets across the country. Outlets providing this facility include newsagents, supermarkets and petrol stations. Just take your existing rent or garage swipe card to a PayPoint with your rent payment. Make sure you keep a receipt and check your payment against your next rent statement.

By phone

You can pay your rent by credit or debit card by calling our 24-hour automated telephone service on 0208 290 2086. You will need your nine-digit rent payment reference number, which you can find at the top of your rent statement or any rent arrears letters we may have sent you.

By standing order

To make regular automatic payments direct from your bank
account please contact the Lambeth Service Centre on 020 7926 6000 or visit your local area housing office for a standing order mandate form or more information.

By Direct Debit

You can now pay your rent by Direct Debit. If you sign up to pay by Direct Debit for 12 months you will be entered into a prize draw for £100.

To register or find out more call the Lambeth Service Centre on 020 7926 6000 or email rentbydd@lambeth.gov.uk. You can also speak to a member of staff at the Brixton Customer Centre.

At the cashiers' office

Payments can be made in the cashiers' office at:

Brixton Customer Centre
18 Brixton Hill
London
SW2 1RL
Open Monday to Friday, 9am to 4:15pm.

Location map of Brixton Customer Centre

At any post office

You can pay at any post office branch using your rent payment card. Hand your card and payment to the cashier, and they will credit your payment and give you a receipt. You can pay with a debit card, cash or cheques. Cheques must be made payable to Post Office Ltd.

By post

If you prefer to pay by post please send a cheque made payable to London Borough of Lambeth. Write your name, address and rent reference number on the back and post it to:

Lambeth Revenue Services
PO Box 22003
London
SW2 1WS

Please do not send cash through the post.

Keeping track of your rent

It's easy to keep up-to-date with your rent payments. We send out rent statements four times a year, or you can telephone the Lambeth Service Centre on 020 7926 6000, for a balance update.

You can also check your rent account by using our new online rent and repairs system.

Rent arrears

The tenancy conditions, which you sign at the start of your tenancy mean that by law, you must pay your rent regularly and not get into debt. If you do not pay your rent on time or you do not pay at all we will have to take legal action and we could end your tenancy.

Visit our rent arrears page for information about how we can help you if you have difficulties in paying your rent.

Our service standards

We will give you clear information about paying your rent and advice if you have difficulties in keeping up payments. See our Paying your rent - service standards leaflet (PDF, 111 KB) to find out more.

More information

For further information on any of the payment options above, please contact the Lambeth Service Centre on 020 7926 6000 or visit your local housing office.