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Welcome to Lambeth Living

We manage approximately 34,000 tenants' and leaseholders' properties on behalf of Lambeth Council and currently are London's largest arms length management organisation (ALMO). We are a not-for-profit company, owned by the London Borough of Lambeth, which launched on 30 June 2008.

We recently conducted our largest ever consultation on plans to improve services, provide value for money and improve customer service. As a result of your views, new estate officers have been introduced and a key feature of the plans - joining customer services and repairs teams together to improve services - has been implemented.

Our new structure aims to improve the repairs service, provide key services locally, speed up the turn around of empty properties, improve services to leaseholders, provide better contracts, including quality repairs, and reduce the use of temporary staff and consultants.

Lambeth Living's upcoming meetings* calendar

  • 15 May 2012 - North Lambeth Area Housing Forum
  • 16 May 2012 - Norwood Area Housing Forum
  • 17 May 2012 - Clapham Area Housing Forum AGM
  • 30 May 2012 - Lambeth Living Board Meeting

*Please note that dates are subject to change. Please check back regularly.

Lambeth's new Tenancy Agreement

Lambeth’s new Tenancy Agreement (PDF 89Kb) was approved by cabinet on 12 September 2011, and came into effect for all Lambeth Council tenants on 2 January 2012.

Phone update

 

The Lambeth Living phone number, 020 7926 1282, is currently out of service. Although the phone line rings we are unable to answer. If you would like to contact us please call our Lambeth Living Call Centre on 0207 926 6000.

 

We hope to have the phone line back in service as soon as possible but, in the meantime,  thank you for your patience.

Board elections

 

Are you a leaseholder from Lambeth or a tenants in Clapham, Norwood, or Stockwell and Vassall? If so you can join our board.

 

Register your interest by emailing Board@lambethliving
.org.uk by Wednesday 23 May

Pay rent by Direct Debit for a chance to win £500

 

You could win £500 or £25 shopping vouchers just by paying your rent by Direct Debit. 

 

Prize draws will be held in June, September, December and March. Terms and conditions apply.

 

Direct Debit rent payments are safe and easy.

 

Call 0207 926 6000 to set up your Direct Debit payments.

Rent arrears management customer satisfaction survey

 

Tell us what you think of our rent management service.

 

We want your feedback on the service so that we can improve our service.

 

Complete our rent arrears management service customer satisfaction survey online.